Heritage Hotel - Lancaster

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4.2

( 8 reviews )

Hotel, Inn, B&B Hotel $$

Closed 03:00 PM - 12:00 PM See Hours

500 Centerville Rd, Lancaster, PA 17601, United States

+1 8002-238-963

Heritage Hotel - Lancaster is a reputable 3-star hotel located in a serene environment in Lancaster. The hotel provides a comfortable and relaxing atmosphere for guests to unwind and enjoy their stay. The hotel boasts of first-class facilities and amenities, including 24-hour room service, a fitness center, a business center, and free Wi-Fi access in all areas. The hotel's strategic location provides easy access to various attractions and landmarks in the area, making it a favorite choice for business and leisure travelers. The hotel's staff is courteous, professional, and always willing to go the extra mile to ensure guests have a pleasant and memorable stay. Heritage Hotel - Lancaster offers an exceptional experience that keeps guests coming back.

Reviews

4.2/5

8 reviews

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1 stars

Jaimie fisher

March 22, 2024

Usually stay here when seeing a show at Dutch Apple dinner theater. Rooms are usually very quiet. The beds are comfortable and room is very clean. Bathrooms are small but efficient. I like the grab bar in the shower and the small fridge/freezer combo in the room. I also like the outlets in the bedside lamp for plugging in my cpap and phone charger. Don't care for their breakfast buffet. I would rather have table service. They're doing some renovations on their check-in desk area and have that entrance blocked presently, which makes walking back from the show a little inconvenient. Also, I don't like how the price varies so greatly from one time to another.

Dave ayotte

March 22, 2024

Everything about this hotel was pleasant. It was clean it was carpeted beds were soft, shower pressure amazinggggg staff super sweet and the pool!!! Was so clean, relaxing everything we was seeking for our labor day. Breakfast!!!!! Oh my goodness it was amazing!!!!! The staff that morning went above and beyond to accommodate my son and I and I can't thank them enough. I wish I would have stayed another night but wanted to check out the area. Do yourself a favor stay here! For peace and quiet and good fooooood.

Deepinder singh

March 22, 2024

We utilized the hotel for a wedding and it did not disappoint. The hotel is well maintained and has a cool laid back vibe. The employees working here made everything very seamless. The restaurant at the hotel had awesome food and great vibes. Thanks for a great weekend!

Melissa li

March 22, 2024

I was told that corporate policies that they don't clean a room for. Make guest feel like farm animals I would not stay at this hotel. We stayed for 3 days and never cleaned the room once. We had our towels that we used in our room . We had to asked for clean towels every day.

Terree o'neil-darling

March 22, 2024

It was a nice place to stay, very clean and quiet. Rooms are very homey and cozy. I felt like home. My kids used outdoor pool and we were allowed our dog in a hotel. There is a plenty of room outside to walk your dog. It is a bit of the …

Amy nybeck

March 22, 2024

Overall good experience, and very kind and amiable employees. The rooms were a little subpar, particularly the bathroom / shower. Overall would recommend.

Larry shaheen

March 22, 2024

the room was clean but the hotel has a moldy smell throughout. Manager Chad never returned my phone call. won’t be staying there again.

Bobby bb

March 22, 2024

Room was fine but hotel and restaurant were under staffed. Housekeeping wanted in to clean before 8 AM and despite being told we were still occupying the room and a "Do Not Disturb" sign, housekeeping entered our room while we were at breakfast then left the room door open on the night latch. My purse with my cash and credit cards was left open to anyone. I was very angry and reported this to the desk clerk. I also witnessed many other rooms open on the night latch and housekeeping out of sight. Huge liability issue.